Truck Master Plus
Who We Are
In 2013, Truck Master Warranty was established to serve the needs of the pre-owned Heavy Truck market. Truck Master Warranty has grown steadily and now provides products, services and support to Heavy Truck dealers throughout the United States.
What We Do
Truck Master Management
Truck Master Warranty offers the most comprehensive, innovative, and affordable service contract options, including training and full support to dealers. The company’s niche is setting up, administering and managing Heavy Duty Truck dealers and the promotion and marketing of pre-owned service contracts to their valued customers
Certified Pre-Owned
Truck Master Warranty is the exclusive provider of the Heavy Truck industry’s only “Certified Pre-Owned” 90 Day limited warranty called CPO90.
Claims & More
World Class dealer and customer claim administration. Powered by Specialty Administration Services, Truck Master Warranty employs the heavy truck market’s ONLY claims administration that was built and designed specifically for the commercial truck industry… by qualified people that KNOW heavy trucks.
OUR MISSION
To offer the most comprehensive, industry leading, and feature rich service contracts in the Medium Duty Truck (classes 3 through 6) and Heavy Duty Truck (classes 7 and 8) industry. To combine technologically advanced dealer tools and resources to better serve the dealership’s most valuable asset – their customer
To provide exceptional value to our dealers. This is accomplished through the development of highly trained personnel, and dedicated commitment to excellence.
Coverage Terms
Components
Medium Gas Medium Diesel Heavy Duty
Engine
$7,000 $12,500 $23,000
Transmission
$4,500 $5,500 $7,500*
Rears Axles
$3,500 $4,500 $7,500
Turbos/Fuel System
N/A $7,500 $7,500
FI, WP, FP, ECM
N/A $7,500 $7,500
Exhaust Aftertreatment
N/A $5,000 $11,000
Auxillary Power Unit (APU)
N/A N/A $4,000
Comfort Package
N/A N/A $6,000
Excessive Downtime
N/A N/A $1,500 per occurrence $4,500/aggregate
Climate Plus Package
N/A N/A $6,000
Towing Reimbursement
$375** $375** $375**
Total Aggregate
$13,500 $18,500 $35,000
*includes Rear Axles **price per occurrence; (3) occurrences per year
In the event of a covered breakdown, Truck Master Warranty will pay or reimburse for the parts and labor costs to repair or replace covered parts listed below (including replacement of all lost fluids), less applicable deductible, subject to the terms, conditions and limitations herein.
Replacement of any covered part may be made with new, remanufactured, rebuilt or like kind and quality parts at the discretion of the Administrator. Parts will be reimbursed up to the manufacturer’s suggested retail price. Labor time will be reimbursed using nationally recognized labor time standards. The maximum labor reimbursement rate is $150.00 per hour. You are responsible for any additional labor costs. Repair facilities are not required to reduce their published labor rates.
Attention: Any repairs made to the truck without prior authorization will result in the automatic claim denial, even for covered parts. Please call the Claims Department at 888-668-4360.